Privacy Policy

We respect your privacy and comply with GDPR, CCPA, and other applicable data protection laws.

Data We Collect
We may collect contact information such as name, email, phone number, and address.
We collect order and payment details processed through secure third-party payment providers.
We collect technical information such as IP address, device details, browser type, and cookies.

How We Use Your Data
To process and deliver orders, handle returns, and provide customer support.
To prevent fraud and verify account activity.
To improve our website, performance, and user experience.
For marketing and communication, when allowed by consent or local laws.

Legal Basis
Under GDPR, data may be processed based on consent, contractual necessity, legal obligations, or legitimate interests.
Under CCPA, customers have the right to know, delete, correct, and opt out of data sharing.

Sharing of Information
Data may be shared only with essential service providers such as ecommerce platforms, payment processors, shipping carriers, and IT or analytics partners.
Personal data is never sold.

Data Retention
Data is retained only for as long as necessary to fulfill legal, tax, and business obligations.

Your Rights
EU and UK customers may request access, correction, deletion, restriction, portability, or object to processing.
California customers may request to know or delete data and opt out of certain data practices.

Cookies
Cookies are used for core website functions, analytics, and performance enhancements.
You may manage cookies through your browser settings or consent banner.

Children
Our website is not directed at children under 13, and we do not knowingly collect information from minors.

Contact
For privacy inquiries or data requests, please reach us at hello@aurahfior.com